Christmas Information
Last order dates
We are accepting orders every day but the closer it gets, the fewer options you will have for delivery before Christmas so order today! The following table shows the delivery options that we offer and their last order dates. Please see our delivery information page for full details.
International last order dates are at the bottom of this page.
UK, Channel Islands & Isle of Man
| Service | Last order for Christmas | Delivery estimate | Price |
| Free delivery | 18/12/18 2pm | 21/12/18 - 24/12/18 | Free over £45 |
| Standard service | 18/12/18 2pm | 21/12/18 - 24/12/18 | £3.95 |
| Priority service | 20/12/18 2pm | 21/12/18 - 24/12/18 | £4.95 |
| Express service | 21/12/18 2pm | 24/12/18 | £8.95 |
| Saturday service | 21/12/18 2pm | 22/12/18 | £13.95 |
| Sunday service | 21/12/18 2pm | 23/12/18 | £13.95 |
| Collection | 21/12/18 2pm | 24/12/18 | Free |
Some services are unavailable to some destinations. See the delivery information page for full details.
Returning gifts
Buying gifts is easy with Naylors. If you need to, you can return items to us as long as they arrive with us no later than Wednesday 9th January 2019. This applies to orders placed between 1st October 2018 and 24th December 2018 inclusive. All other terms and conditions apply. See our returns page for further details.
Opening times
The following list of dates shows the changes to our normal hours over the festive period for both website customer services and superstore opening:
| Date | Day | Open | Close |
| Normal hours up until 24/12/18 | |||
| 24/12/18 | Monday | 9:00am | 5:30pm |
| 25/12/18 | Tuesday | CLOSED | CLOSED |
| 26/12/18 | Wednesday | CLOSED | CLOSED |
| 27/12/18 | Thursday | 9:00am | 5:30pm |
| 28/12/18 | Friday | 9:00am | 5:30pm |
| 29/12/18 | Saturday | 9:00am | 5:30pm |
| 30/12/18 | Sunday | 9:00am | 5:30pm |
| 31/12/18 | Monday | 9:00am | 4:00pm |
| 01/01/19 | Tuesday | CLOSED | CLOSED |
| 02/01/19 | Wednesday | 09:00am | 5:30pm |
| Normal hours resume from 02/01/19 | |||
International last order dates
IMPORTANT! The following last order dates are estimates, with delivery being made on 24th December 2018. We recommend ordering well in advance of these dates. Whilst we do not anticipate any problems, the following last order dates are based on estimated delivery times quoted by our courier and do not take into account seasonal volumes of parcels, customs delays or any unforeseen circumstances which may cause delays beyond our control. We will not guarantee international delivery before Christmas and will therefore be unable to refund delivery charges if delivery if not made in time for Christmas.
| Destination | Estimated Last Order | Price |
| Australia | 11th Dec 2018 | £35.00 |
| Austria | 19th Dec 2018 | £15.00 |
| Belgium | 18th Dec 2018 | £15.00 |
| Bulgaria | 13th Dec 2018 | £35.00 |
| Canada | 14th Dec 2018 | £40.00 |
| Croatia | 14th Dec 2018 | £30.00 |
| Cyprus | 14th Dec 2018 | £65.00 |
| Czech Republic | 17th Dec 2018 | £20.00 |
| Denmark | 14th Dec 2018 | £15.00 |
| Estonia | 14th Dec 2018 | £30.00 |
| Finland | 13th Dec 2018 | £30.00 |
| France | 17th Dec 2018 | £15.00 |
| Germany | 18th Dec 2018 | £15.00 |
| Greece | 12th Dec 2018 | £35.00 |
| Hungary | 14th Dec 2018 | £30.00 |
| Iceland | 13th Dec 2018 | £55.00 |
| Italy | 14th Dec 2018 | £20.00 |
| Ireland | 19th Dec 2018 | £15.00 |
| Japan | 14th Dec 2018 | £45.00 |
| Destination | Estimated Last Order | Price |
| Latvia | 14th Dec 2018 | £35.00 |
| Lithuania | 14th Dec 2018 | £35.00 |
| Luxembourg | 17th Dec 2018 | £15.00 |
| Malta | 14th Dec 2018 | £65.00 |
| Netherlands | 18th Dec 2018 | £15.00 |
| New Zealand | 12th Dec 2018 | £45.00 |
| Norway | 14th Dec 2018 | £40.00 |
| Poland | 18th Dec 2018 | £30.00 |
| Portugal | 17th Dec 2018 | £30.00 |
| Romania | 14th Dec 2018 | £35.00 |
| San Marino | 14th Dec 2018 | £45.00 |
| Slovakia | 17th Dec 2018 | £20.00 |
| Slovenia | 17th Dec 2018 | £30.00 |
| South Africa | 13th Dec 2018 | £35.00 |
| Spain | 17th Dec 2018 | £20.00 |
| Sweden | 14th Dec 2018 | £30.00 |
| Switzerland | 19th Dec 2018 | £40.00 |
| USA | 13th Dec 2018 | £30.00 |
