Christmas Information
Last order dates
We are accepting orders every day and will be revising our last order dates as it gets closer to Christmas. Everything you find on our website is in stock and ready to be despatched within 1-5 working days.
We are accepting orders every day but the closer it gets, the fewer options you will have for delivery before Christmas so order today! The following table shows the delivery options that we offer and their last order dates. If any items on your order are only available via our Find For You Service then your order is not guaranteed in time for Christmas. Please visit the Find For You Service page for full details. Please see our delivery information page for full details.
International last order dates are at the bottom of this page.
UK, Channel Islands & Isle of Man
| Service | Last order for Christmas | Delivery estimate | Price |
| £1 Delivery | 15/12/20 Midnight | 19/12/20 - 24/12/20 | £1 Over £25 |
| Standard service | 15/12/20 Midnight | 19/12/20 - 24/12/20 | £3.95 |
| Priority service | 20/12/20 Midnight | 22/12/20 - 24/12/20 | £4.95 |
| Express service | 22/12/20 Midnight | 24/12/20 | £8.95 |
| Saturday service | 18/12/20 2pm | 19/12/20 | £13.95 |
| Sunday service | 18/12/20 2pm | 20/12/20 | £13.95 |
| Collection from Cannock Store | 17/12/20 Midnight | 21/12/20 - 24/12/20 | Free |
| Collection from Nantwich Store | 17/12/20 Midnight | 21/12/20 - 24/12/20 | Free |
| Collection from Rochdale Store | 24/12/20 2pm | 24/12/20 | Free |
Some services are unavailable to some destinations. See the delivery information page for full details.
Returning gifts
Buying gifts is easy with Naylors. Items purchased between 1st October 2020 and 24th December 2020 may be returned as long as they arrive with us no later than Sunday 31st January 2021. This applies to orders placed between 1st October 2020 and 24th December 2020 inclusive. All other terms and conditions apply. See our returns page for further details.
Opening times
For store opening times please see the specific store page:The following list of dates shows the changes to our normal hours over the festive period for website customer services.
| Date | Day | Open | Close |
| Normal hours up until 24/12/20 | |||
| 24/12/20 | Thursday | 9:00am | 5:30pm |
| 25/12/20 | Friday | CLOSED | CLOSED |
| 26/12/20 | Saturday | CLOSED | CLOSED |
| 27/12/20 | Sunday | Rochdale: 11:00am Cannock & Wardle: 10:00am | Rochdale: 5:00pm Cannock & Wardle: 4:00pm |
| 28/12/20 | Monday | 9:00am | 5:30pm |
| 29/12/20 | Tuesday | 9:00am | 5:30pm |
| 30/12/20 | Wednesday | 9:00am | 5:30pm |
| 31/12/20 | Thursday | 9:00am | 4:00pm |
| 01/01/21 | Friday | CLOSED | CLOSED |
| 02/01/21 | Saturday | 09:00am | 5:30pm |
| Normal hours resume from 02/01/21 | |||
International last order dates
IMPORTANT! The following last order dates are estimates, with delivery being made on 24th December 2020. We recommend ordering well in advance of these dates. Whilst we do not anticipate any problems, the following last order dates are based on estimated delivery times quoted by our courier and do not take into account seasonal volumes of parcels, customs delays or any unforeseen circumstances which may cause delays beyond our control. We will not guarantee international delivery before Christmas and will therefore be unable to refund delivery charges if delivery if not made in time for Christmas.
European and Republic of Ireland Delivery
Following the decision by the French government to close the border with the UK, we have no choice but to suspend our European delivery services and the Republic of Ireland with immediate effect due to carrier services being unavailable.
| Destination | Estimated Last Order | Price |
| Austria | 15th Dec 2020 | £15.00 |
| Belgium | 15th Dec 2020 | £15.00 |
| Bulgaria | 15th Dec 2020 | £35.00 |
| Croatia | 15th Dec 2020 | £30.00 |
| Czech Republic | 15th Dec 2020 | £20.00 |
| Denmark | 15th Dec 2020 | £15.00 |
| Estonia | 15th Dec 2020 | £30.00 |
| Finland | 15th Dec 2020 | £30.00 |
| France | 15th Dec 2020 | £15.00 |
| Germany | 15th Dec 2020 | £15.00 |
| Greece | 11th Dec 2020 | £35.00 |
| Hungary | 15th Dec 2020 | £30.00 |
| Iceland | 14th Dec 2020 | £55.00 |
| Italy | 15th Dec 2020 | £20.00 |
| Destination | Estimated Last Order | Price |
| Latvia | 15th Dec 2020 | £35.00 |
| Lithuania | 15th Dec 2020 | £35.00 |
| Luxembourg | 15th Dec 2020 | £15.00 |
| Netherlands | 15th Dec 2020 | £15.00 |
| Norway | 15th Dec 2020 | £40.00 |
| Poland | 15th Dec 2020 | £30.00 |
| Portugal | 15th Dec 2020 | £30.00 |
| Romania | 15th Dec 2020 | £35.00 |
| Slovakia | 15th Dec 2020 | £20.00 |
| Slovenia | 15th Dec 2020 | £30.00 |
| Spain | 15th Dec 2020 | £20.00 |
| Sweden | 15th Dec 2020 | £30.00 |
| Switzerland | 15th Dec 2020 | £40.00 |
