Coronavirus COVID-19 Information

Sleigh icon

Christmas Information

Last order dates

We are accepting orders every day and will be revising our last order dates as it gets closer to Christmas. Everything you find on our website is in stock and ready to be despatched within 1-5 working days.

We are accepting orders every day but the closer it gets, the fewer options you will have for delivery before Christmas so order today! The following table shows the delivery options that we offer and their last order dates. If any items on your order are only available via our Find For You Service then your order is not guaranteed in time for Christmas. Please visit the Find For You Service page for full details. Please see our delivery information page for full details.

International last order dates are at the bottom of this page.

UK, Channel Islands & Isle of Man

Service Last order for Christmas Delivery estimate Price
£1 Delivery 15/12/20 Midnight 19/12/20 - 24/12/20 £1 Over £25
Standard service 15/12/20 Midnight 19/12/20 - 24/12/20 £3.95
Priority service 20/12/20 Midnight 22/12/20 - 24/12/20 £4.95
Express service 22/12/20 Midnight 24/12/20 £8.95
Saturday service 18/12/20 2pm 19/12/20 £13.95
Sunday service 18/12/20 2pm 20/12/20 £13.95
Collection from Cannock Store 17/12/20 Midnight 21/12/20 - 24/12/20 Free
Collection from Nantwich Store 17/12/20 Midnight 21/12/20 - 24/12/20 Free
Collection from Rochdale Store 24/12/20 2pm 24/12/20 Free

Some services are unavailable to some destinations. See the delivery information page for full details.

Returning gifts

Buying gifts is easy with Naylors. Items purchased between 1st October 2020 and 24th December 2020 may be returned as long as they arrive with us no later than Sunday 31st January 2021. This applies to orders placed between 1st October 2020 and 24th December 2020 inclusive. All other terms and conditions apply. See our returns page for further details.

Opening times

For store opening times please see the specific store page:

The following list of dates shows the changes to our normal hours over the festive period for website customer services.

Date Day Open Close
Normal hours up until 24/12/20
24/12/20 Thursday 9:00am 5:30pm
25/12/20 Friday CLOSED CLOSED
26/12/20 Saturday CLOSED CLOSED
27/12/20 Sunday Rochdale: 11:00am Cannock & Wardle: 10:00am Rochdale: 5:00pm Cannock & Wardle: 4:00pm
28/12/20 Monday 9:00am 5:30pm
29/12/20 Tuesday 9:00am 5:30pm
30/12/20 Wednesday 9:00am 5:30pm
31/12/20 Thursday 9:00am 4:00pm
01/01/21 Friday CLOSED CLOSED
02/01/21 Saturday 09:00am 5:30pm
Normal hours resume from 02/01/21

International last order dates

IMPORTANT! The following last order dates are estimates, with delivery being made on 24th December 2020. We recommend ordering well in advance of these dates. Whilst we do not anticipate any problems, the following last order dates are based on estimated delivery times quoted by our courier and do not take into account seasonal volumes of parcels, customs delays or any unforeseen circumstances which may cause delays beyond our control. We will not guarantee international delivery before Christmas and will therefore be unable to refund delivery charges if delivery if not made in time for Christmas.

European and Republic of Ireland Delivery

Following the decision by the French government to close the border with the UK, we have no choice but to suspend our European delivery services and the Republic of Ireland with immediate effect due to carrier services being unavailable.

Destination Estimated Last Order Price
Austria 15th Dec 2020 £15.00
Belgium 15th Dec 2020 £15.00
Bulgaria 15th Dec 2020 £35.00
Croatia 15th Dec 2020 £30.00
Czech Republic 15th Dec 2020 £20.00
Denmark 15th Dec 2020 £15.00
Estonia 15th Dec 2020 £30.00
Finland 15th Dec 2020 £30.00
France 15th Dec 2020 £15.00
Germany 15th Dec 2020 £15.00
Greece 11th Dec 2020 £35.00
Hungary 15th Dec 2020 £30.00
Iceland 14th Dec 2020 £55.00
Italy 15th Dec 2020 £20.00
Destination Estimated Last Order Price
Latvia 15th Dec 2020 £35.00
Lithuania 15th Dec 2020 £35.00
Luxembourg 15th Dec 2020 £15.00
Netherlands 15th Dec 2020 £15.00
Norway 15th Dec 2020 £40.00
Poland 15th Dec 2020 £30.00
Portugal 15th Dec 2020 £30.00
Romania 15th Dec 2020 £35.00
Slovakia 15th Dec 2020 £20.00
Slovenia 15th Dec 2020 £30.00
Spain 15th Dec 2020 £20.00
Sweden 15th Dec 2020 £30.00
Switzerland 15th Dec 2020 £40.00
© 2010-2021 Naylors