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Riding hat and body protector fittings

Essential and emergency bookings only
During the current COVID-19 restrictions, we are accepting bookings only if they are essential for safety reasons such as an emergency replacement of equipment needed for riding where no other arrangements can be made. If you feel that your requirement isn't essential, please wait to make a booking when restrictions are lifted and this message has been removed.

Close contact fitting suspended
Further to all of the information below, please be aware that we have suspended close contact fitting during the current COVID-19 restrictions. You will be assisted during your booking by a member of staff who will offer advice from a distance.

Please use the form below to book your fitting service. Please note that no booking is required for footwear fittings although you may need to wait so that social distancing can be maintained.

  1. Choose the correct option at the top of the form for either a riding hat or a body protector fitting, making sure you have chosen the correct store: Rochdale, Wardle or Cannock.
  2. Choose a date.
  3. Choose a time.
  4. Enter your details.
  5. Click the "Book" button at the bottom.

If you have any problems with the form below, please try this link instead or call 01706 507555 for assistance. Thank you.

Policy: Riding hat and body protector fittings

We have implemented the recommendations of BETA (British Equestrian Trade Association) for the fitting of riding hats and body protectors. These points form our current policy:

  • Please book an appointment to reduce queuing in store and to avoid disappointment if we are booked up.
  • Customers must not use these services if they or anyone in their household is unwell, has COVID-19, is self-isolating or is a vulnerable person with respect to COVID-19.
  • Customers should attend with one other member of their household, if possible, who can assist with fitting and adjusting the product. This will reduce the need for the fitter to get closer than necessary.
  • Customers and their assisting household member must wear a face covering. We can supply face masks at a cost of £1 each. This cost is redeemable against the purchase of a riding hat or body protector.
  • Customers and their assisting household member must wear long sleeves and trousers (t-shirts, shorts and skirts are prohibited).
  • Customers must advise the member of staff serving them if they do not wish to be approached within 2 metres, even when wearing PPE.
  • The member of staff providing the fitting service will wear appropriate PPE.
  • The responsibility remains with the customer for buying correctly fitting safety equipment after taking advice from a member of staff. The usual returns policy will apply such that used items will not be eligible for return unless faulty. Customers will be required to sign a document agreeing to this policy.
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