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Payment Methods

Credit and debit cards

We accept the following credit and debit cards:

  • VISA
  • MasterCard
  • Maestro
  • American Express

Making payments through our websites and applications is secure. For increased protection and your peace of mind we support Verified by Visa and Mastercard Securecode. These services provide an additional level of security when paying with VISA or Mastercard credit or debit cards providing you are registered for the service. For more information, contact your VISA or MasterCard card issuer.


PayPal

Simply select the option during checkout and login to your PayPal account.



Klarna

Klarna enables you to either pay in 3 instalments or pay up to 30 days after you receive your order.

Subject to status. Terms and conditions apply. Only available online.

Visit https://www.naylors.com/customer-care/klarna for full details


Laybuy

Laybuy enables you to pay in 6 instalments

Subject to status. Terms and conditions apply. Only available online.

Visit https://www.naylors.com/customer-care/laybuy for full details


Clearpay

Clearpay enables you to pay in 4 instalment

Subject to status. Terms and conditions apply. Only available online.

Visit https://www.naylors.com/customer-care/laybuy for full details

Most Frequently Asked Questions

  • Can I cancel or change an order I have placed?
    We have a small window (often a couple of hours) in which we can cancel an order, we cannot ever change an order other than to upgrade the delivery in certain circumstances.
  • How do I claim a price match?
    Contact customer care with the details of the website where you have seen the same item for less, or alternatively visit one of our stores. If visiting a store you will need to provide proof that the item is being sold elsewhere for less. You could do this by using the internet on your mobile phone or providing a print out of the product page from the cheaper website.
  • How can I find out stock availability?
    Contact customer care or speak with your local store. Our team members will be very happy to help.

Contact Us

  • You can get in touch with us via our Contact Us page.
  • Contact Us