Price Promise | Naylors

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How to claim?

If you find any product in our range cheaper elsewhere, we will match that price so that you can still buy from us and take advantage of our excellent customer service. Limitations apply, view full terms below for details. Simply fill in the form below to tell us which product you are interested in, the lower price you have found and where you found that price.

Our staff will review your request and get back to you as soon as possible. To enable us to agree a price match quickly, please make sure to include as much information as possible and review the full terms and conditions below.

Your name*

Your email address*

Your phone number*

Terms and Conditions

Once a Price Promise request has been approved we will offer you match the price offered by the competitor. This excludes companies within the JD Sports Fashion PLC Group, and in these cases we will offer the same price as the competitor. You can view the JD Sports Fashion PLC companies at www.jdplc.com/our-group/outdoors.
The product in question must be new, identical in style, specification, size and colour, and offered on the same terms.
Our Price Promise can be claimed against any competitor in the mainland UK, including UK websites but excluding factory outlets, membership clubs, duty free shops, home shopping channels, auction sites, market stalls, private sales and liquidation (or any other "closing down" or insolvency) sales.
The competitor store or website must have the product in stock and available for immediate purchase or delivery.
We must also have the product in question in stock.
Gift vouchers are exempt.
Typographical errors shall not apply. No affiliate, promotional, voucher code or media discount applies. Any other retailer's price match promotion which offers an additional rebate or other benefit for any price matched product is also excluded.
We must be able to verify the lower price being offered by the competitor to our satisfaction.
The price being matched must include all taxes (including VAT), postage and packing charges as applicable.
Our Price Promise applies up to 7 days after purchase. Proof of purchase will be required, without exception.
Any claims for purchases made in store must be made by returning to the store, with your proof of purchase.
All Price Promise transactions are carried out at the discretion of Naylors.
We reserve the right to withdraw this Price Promise at any time.